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The workplace today is complex and provides unique challenges that managers and supervisors are faced with every day when dealing with a problematic employee. As part of your Employee Assistance Program (EAP) benefit, HMSA provides consultations with a mastered degree clinician to assist with those challenges.
These confidential consultations will provide your managers/supervisors with:
- Evaluation, support, coaching and recommendations to assist in facilitating a resolution
- Coaching on difficult sensitive situations
- Evaluation, support, coaching and recommendations on high risk workplace matters such as anger management, violence and sexual harassment.
- Provide guidance regarding “Last Chance” or “Return to Work” agreements
If a referral to the EAP is deemed appropriate the clinician will assist and coach the manager/supervisor of the referral process and help facilitate the appropriate level of referral.
- Informal referral (recommendation) – problem has not yet impacted job performance. Referral is made as an early intervention.
- Formal (mandatory) referral – problem has impacted the job performance.
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